Returns & Exchanges

At K2 Base Camp, we want you to feel confident in your gear, which is why we offer a 30-day return policy for all unworn apparel and accessories in their original packaging. Whether it is a sizing issue or a change of heart, our team is here to ensure your satisfaction with every purchase.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive your authorization number.

2

Pack Your Items

Carefully place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box.

3

Ship to Base Camp

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your full refund or ship out your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing